Candice holds a Degree in Doctorate of Business Administration and her research on using Word-Of-Mouth Communication to bring about Consumer Healthful Behavioral Changes in Singapore was awarded the Best Research Paper at the 2nd Annual Global Healthcare Conference in 2013. Her most recent keynote speech emphasizes how the Health Care industry can go about Equipping Practitioners, Enabling Processes and Empowering People.
She is a certified Professional Management Consultant with the Singapore Business Advisors and Consultants Council (SBACC) , an ACTA qualified trainer by WDA, an International Partner of Global CEM (Global Customer Experience Management Organization) and a certified Customer Relationship Marketing & Management Practitioner with the CRM Association (CRMA), USA.
