The Consulting Team

The Consulting Team

Dr. Candice Chee

Managing Partner, MetaCore Asia Consulting Partner, Ellipsis & Company ASEAN | Management Consulting

Candice holds a Degree in Doctorate of Business Administration and her research on using Word-Of-Mouth Communication to bring about Consumer Healthful Behavioral Changes in Singapore was awarded the Best Research Paper at the 2nd Annual Global Healthcare Conference in 2013. Her most recent keynote speech emphasizes how the Health Care industry can go about Equipping Practitioners, Enabling Processes and Empowering People.

She is a certified Professional Management Consultant with the Singapore Business Advisors and Consultants Council (SBACC) , an ACTA qualified trainer by WDA, an International Partner of Global CEM (Global Customer Experience Management Organization) and a certified Customer Relationship Marketing & Management Practitioner with the CRM Association (CRMA), USA.

Mr. Tim Tyler

Consulting Partner, MetaCore Asia | Managing Partner, Ellipsis & Company | Australia | Management Consulting

Industry: Automobile, Credit Card, Consumer Packaged Good, Consulting, Financial, Manufacturing, Retail & Consumer Direct Industries
Specialization: Strategy Consulting, Design & Execution of Customer Science™ Programs that Build Customer Loyalty, Trust and Advocacy

Mr. David Chew

Consulting Partner, MetaCore Asia | Post-Business Management/ Planning Director of Network Wireless Systems, Lucent Technologies | Post-Regional Finance and Planning Director for ASEAN, American Express Asia | IT & Telco Consulting

Industry: IT, Network Systems, Telecommunications
Specialization: Network Systems, Financial Management, InfoCom
Certification: MBA in General Management, Hull University, UK.

Consulting Partners


Global CEM (Global Customer Experience Management Organization) helps companies create effective customer experience. Our methodologies combine the art and science of CEM in assessing and delivering branded and Total Customer Experience (TCE). Global CEM International Partners are located in Europe, Asia, and North America. Our services include TCE Evaluation and CEM Certification.


Ellipsis & Company specializes in customer experience management and loyalty. We use Customer Science™ to create winning customer experiences, develop underlying strategies informed by facts, analysis and data insights to generate real, measurable results.